Cici4d Terms & Conditions – A Complete Guide for Malaysian Players

Introduction & Acceptance of Terms

Welcome to cici4d, an online betting and gaming platform operated under the official domain cici4d.ws. These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Member") and the management of cici4d ("Company", "we", "us").

By accessing, registering, logging in to, or using any part of the cici4d platform, you acknowledge that you have read, understood, and agree to be bound by all terms set out in this document. If you do not agree with any of these terms, please discontinue use of the cici4d platform immediately.

This agreement is supplementary to Privacy Policy and Responsible Gaming Policy cici4d, which forms part of the overall terms binding you.

Registration & Eligibility

Platform cici4d is open only to individuals who meet all of the following eligibility criteria. It is each user's responsibility to ensure they qualify before registering an account.

• Aged 18 years and above at the time of registration. cici4d strongly opposes any involvement of minors in betting activities.
• Be a Malaysian citizen or permanent resident physically present in Malaysia while using the platform.
• Not be on any active self-exclusion list registered with cici4d or any affiliated platform.
• Not currently represented by a guardian, trustee, or any third party acting on behalf of an ineligible user.
• Have full legal capacity to enter into a binding agreement under Malaysian law.

Cici4d reserves the right to request identity verification documents at any time to confirm a user's eligibility. Failure to provide the required documents within the stipulated timeframe may result in account suspension.

Registration & Account Management

Each cici4d user is only permitted to hold one (1) active account at all times. Ownership of multiple accounts by a single individual is strictly prohibited and constitutes a serious breach of these Terms & Conditions.

3.1 Registration Information

You are required to provide accurate, complete, and up-to-date information when registering a cici4d account. Required details include your full name, an active Malaysian phone number, a valid email address, and Malaysian bank account details for withdrawal purposes.

3.2 Account Security

You are solely responsible for keeping your cici4d password and login credentials confidential. Do not share your password with anyone. cici4d will never ask for your password via email, SMS, or live chat. If you suspect unauthorised access to your account, contact cici4d support immediately.

3.3 KYC Verification

The Know Your Customer (KYC) process is mandatory for all cici4d members before the first withdrawal can be processed. Required documents include a copy of your MyKad (front and back) and proof of bank account ownership. KYC verification is typically completed within 10 minutes on business days.

Deposits & Payment Methods

Cici4d supports a wide range of popular and convenient deposit methods for Malaysian players. All financial transactions on the cici4d platform are protected by 256-bit SSL encryption.

All successful deposits will be credited to your cici4d account automatically. cici4d does not charge any hidden fees for deposits. If your deposit has not been credited within 15 minutes, please contact cici4d customer support immediately with proof of transaction.

Withdrawals

Cici4d is committed to processing withdrawals promptly and efficiently. Withdrawals are processed to the same Malaysian bank account used for your deposit, ensuring secure transactions.

5.1 Withdrawal Conditions

• KYC verification must be completed before the first withdrawal is processed.
• The minimum withdrawal amount is RM50 per transaction.
• The maximum daily withdrawal limit for regular members is RM50,000; cici4d VIP members enjoy higher limits.
• If a bonus has been claimed, the associated rollover requirements must be met before any withdrawal is approved.
• The account holder's name on the bank account must match the registered name on the cici4d account.

5.2 Withdrawal Processing Time

• cici4d VIP Members: 15 minutes to 1 hour
• Regular Member: 1 to 3 hours on business days
• Weekends / Public Holidays: Up to 24 hours

Cici4d reserves the right to suspend or decline withdrawals in the event of suspicious activity, incomplete KYC verification, or any dispute regarding the account balance.

Bonuses, Promotions & Rollover Requirements

Cici4d offers a wide range of exciting bonuses and promotions for both new and existing members. All bonuses are subject to rollover requirements as stated in the specific terms of each promotion, available on the Promotions ours.

6.1 General Bonus Rules

• Bonuses cannot be withdrawn directly – they must be played through in accordance with the stipulated rollover requirements.
• Cici4d reserves the right to void any bonus suspected of being obtained through fraud or system abuse.
• Bonuses may only be claimed once per player unless stated otherwise in the relevant promotion's terms.
• Cici4d reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Promotions are for use by eligible individuals only and are non-transferable to other users.

6.2 Rollover Requirements

Rollover refers to the number of times a bonus or deposit must be wagered before a withdrawal is permitted. For example, a RM100 bonus with a 5x rollover means you must place bets totalling RM500 before that bonus can be withdrawn.

Betting & Gaming Rules

All bets and games on the platform cici4d subject to the specific rules of each product. Users are responsible for understanding the rules of each game before placing a bet.

7.1 Sports Betting

• Confirmed bets cannot be cancelled unless the match is postponed or called off by the official organiser.
• In the event a Malaysia Super League or EPL match is postponed by more than 24 hours, all bets will be voided and returned to users.
• Cici4d reserves the right to refuse or restrict bets suspected of being part of match-fixing.
• Odds may change before a bet is confirmed – the odds that apply are those at the time the bet is confirmed.

7.2 Live Casino & Slots

• All Live Casino games and slots use certified Random Number Generators (RNG) to ensure fair play.
• The outcome of completed games is final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during gameplay, cici4d will investigate and provide a fair resolution based on transaction records.

7.3 E-Sports

• E-sports betting at cici4d covers MLBB MPL Malaysia, DOTA 2, CS2, Valorant, and Free Fire.
• Official results from the match organiser are final for the purpose of bet settlement.
• Live betting during e-sports matches is subject to broadcast delays, and cici4d is not responsible for any discrepancies arising from such delays.

Accepted User Conduct

Cici4d users are expected to conduct themselves responsibly and treat all parties on the platform with respect. The following actions are strictly prohibited and may result in account termination without any refund:

• Using automated software, bots, or any technology designed to exploit the cici4d system.
• Colluding with other users to cheat or manipulate game outcomes ("collusion").
• Using multiple accounts to claim the same bonus more than once.
• Spreading misleading or false information about cici4d to the public.
• Threatening, harassing, or behaving abusively toward cici4d customer support staff.
• Using the cici4d platform for money laundering or financing illegal activities.
• Attempting to access another user's account without authorisation.

Account Closure & Suspension

Cici4d reserves the right to close or suspend any account at any time for the following reasons:

• Breach of any part of these Terms & Conditions.
• Confirmation that the user is a minor (under 18 years of age).
• Suspicious betting activity or activity suspected to be linked to money laundering.
• Failure to provide the required KYC documents within the stipulated timeframe.
• At the user's own request for self-exclusion or voluntary account closure.

Users may also close their cici4d account at any time by contacting our customer support team. If there are no outstanding bonus balances with unfulfilled rollover requirements, any remaining cash balance will be refunded within 5–7 business days.

Cici4d's Liability Limits

Cici4d shall not be held liable for any loss or damage arising from the following situations:

• Service disruptions due to scheduled or unplanned system maintenance.
• Losses incurred as a result of betting decisions made by the user themselves.
• Any technical failure on the part of third-party payment providers such as Touch 'n Go, GrabPay, or banks.
• Unauthorized access to a user's account resulting from the user's own failure to keep their password secure.
• Delays in deposit or withdrawal processing caused by factors beyond cici4d's control.

Cici4d's maximum liability to any user under any circumstances shall not exceed the total active deposit balance in the user's account at the time the incident occurs.

Privacy & Personal Data Protection

Cici4d takes user privacy very seriously. All personal data collected during registration and platform use is processed in accordance with Privacy Policy which complies with Malaysia's Personal Data Protection Act 2010 (PDPA).

By registering a cici4d account, you agree to allow us to process your personal data for account management, fraud prevention, marketing (if you have opted in), and legal compliance purposes. You may withdraw your marketing consent at any time through your account settings.

Responsible Gaming

Cici4d is fully committed to responsible practices responsible gaming. We provide a range of tools to help users manage their betting activity in a healthy way:

• Daily / Weekly / Monthly Deposit Limits – Set deposit limits according to your budget.
• Loss Limit – Cap the amount you can lose within a given period.
• Session Time Limit – Set a daily maximum playtime to manage your usage.
• Play Break – Temporarily suspend your account (24 hours to 6 weeks).
• Self-Exclusion – Permanently close the account and have yourself added to the self-exclusion list.

To activate any of these tools or for more information, please visit our Responsible Gaming or contact cici4d customer support.

Amendments to Terms & Conditions

Cici4d reserves the right to amend, add, replace, or remove any part of these Terms & Conditions at any time without prior notice. Changes take effect immediately upon being published on this page.

Users are responsible for reviewing this Terms & Conditions page periodically. Continued use of the cici4d platform following any amendments constitutes acceptance of the revised terms. The "Updated" date at the top of this page will reflect the date of the most recent revision.

Contact Us

If you have any questions, concerns, or complaints regarding cici4d's Terms & Conditions, please reach us through the following channels:

• Support Email: support@cici4d.ws
• Live Chat: Available 24/7 directly on the cici4d platform
• Frequently Asked Questions: Visit our FAQ page

Cici4d's Malay-speaking customer support team is available every day, 24 hours a day. Our average response time via live chat is under 5 minutes.